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87a87 FAQ – All Your Questions Answered

Here we've compiled the most common questions from people who use or want to learn more about 87a87. Registration, deposits, withdrawals, bonuses, Sports Betting, crash games, account security, and responsible gambling — all answered clearly, in Portuguese, no fluff. If you can't find what you need, support is available 24 hours a day.

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The 87a87 was built for the Brazilian bettor — and that means the experience needs to be straightforward from start to finish. Competitive odds and Pix withdrawals aren't enough if users are left wondering how each part of the platform works. That's exactly why this page exists: a complete guide, organized by category, covering every step of the journey — from your first sign-up to the finer details about bonuses, crash games, and responsible gambling.

Bettors at 87a87 for the first time often have practical questions: how long does a Pix withdrawal take, what is the minimum deposit amount, how does the welcome bonus work, and whether you need to submit documents to create an account. All those answers are right here, with enough detail to understand how each process works — no need to contact support just to confirm basic information.

More experienced users of 87a87 often have questions about how live betting works — specifically about odds locking during key match moments, cashout in crash games, and the rules for parlay bets. Those answers are in the "Betting" category, written in plain language without unnecessary technical jargon.

If after reading this FAQ you still have questions, the support team at 87a87 is available 24/7 via live chat (accessible after login) and by email at contato@87a87.net. Average first response time on chat is under 2 minutes, and support is provided in Brazilian Portuguese — no rigid scripts, just answers that actually address your specific situation.

Registration & Account

To create your account at 87a87 all you need is: your full name (as it appears on your ID), CPF, date of birth, a valid email address, and a mobile phone number. Registration is free and takes under 2 minutes. No documents required at this stage — identity verification (KYC) is only needed before your first withdrawal. That means you can create your account, make a Pix deposit, and start betting right away.

No. The 87a87 allows only one account per CPF. Attempts to create duplicate accounts — even with a different email address, device, or IP address — will result in the closure of all accounts identified as duplicates and the cancellation of any bonus balance. If you've lost access to your account, contact support at contato@87a87.net before attempting to create a new one — the team can help you regain access.

No documents are required at sign-up. Full identity verification (KYC — submitting your RG, CNH, or passport with photo) is only required before your first withdrawal. You can deposit, claim your welcome bonus, and place bets normally without submitting any documents. When you request your first withdrawal, the KYC process begins and review takes up to 48 hours after all requested documents have been submitted.

The 87a87 is a platform exclusively for users aged 18 and over. Age verification is mandatory during the KYC process — any account identified as belonging to a minor is immediately closed and any deposited funds are returned to the original source. During registration, you confirm that you are 18 or older and agree to the platform's Terms and Conditions.

Details such as email, phone number, and password can be updated in Account Settings after logging in. CPF and date of birth cannot be changed after registration — these are permanently linked to your account for identity verification purposes. If you made an error in these fields during registration, contact support at contato@87a87.net with the subject line "Data Correction" and attach the relevant supporting document.
Deposits & Payments

The minimum deposit at 87a87 is BRL 20.00 per transaction, regardless of the payment method used. There is no maximum limit per Pix transaction. The 87a87 does not charge any fees on deposits — the amount you send is exactly what appears in your account.

The 87a87 accepts the following payment methods: Pix (instant credit), boleto bancário (up to 3 business days to clear), credit card, debit card, PicPay, Mercado Pago, and TED bank transfer (Nubank, Itaú, Bradesco, Banco do Brasil, and other banks). Pix is the fastest and recommended option — funds are credited instantly, 24 hours a day, 7 days a week.

After logging in, go to "Deposits" in the account menu, select Pix as your method, enter the amount, and confirm. A Pix key and QR Code will appear on screen. Open your banking app (Nubank, Itaú, Bradesco, Banco do Brasil, PicPay, Mercado Pago, or any Pix-enabled bank), scan the QR Code or copy the key, and confirm the transfer. The funds will appear in your account at 87a87 within seconds. Each generated QR Code is valid for 30 minutes — if it expires, simply generate a new one.

For Pix deposits, the credit is instant — if the amount was debited from your bank account but hasn't appeared in 87a87 within 5 minutes, contact support via live chat or at contato@87a87.net. Submit the Pix transfer receipt (including the transaction ID). For boleto, allow up to 3 business days after payment before reaching out to support. Never send money outside the platform — all transfers must go through official 87a87 channels. 87a87.

No. The 87a87 does not charge any fees on deposits, regardless of the payment method used. The full amount you deposit is credited to your account. Any banking fees (such as TED fees at some banks) are charged by the financial institution, not by the 87a87. That's why Pix is always the recommended option — no bank fees, instant credit, available around the clock.
Withdrawal

Pix withdrawals at 87a87 are processed within 3 minutes of the request — 24 hours a day, 7 days a week, including weekends and national holidays. The amount is deposited directly into the bank account registered in your name. For withdrawals to be processed without delay, KYC must be approved and the destination Pix key must belong to an account under the same CPF used at registration.

The minimum withdrawal at 87a87 is R$ 20.00. There are no withdrawal fees — the full amount you request is transferred to your account. Withdrawals are made exclusively to bank accounts or Pix keys registered in the name of the account holder at 87a87. Withdrawals to third-party accounts are not permitted.

The most common reasons for a pending or declined withdrawal at 87a87 include: pending KYC (your first withdrawal requires identity verification), the destination Pix key CPF not matching the one on your account, bonus balance not yet released (check rollover requirements), or a security review triggered by unusual account activity. If your withdrawal has been under review for more than 24 hours without resolution, contact support at contato@87a87.net with your withdrawal request number.

No. The 87a87 only processes withdrawals to bank accounts or Pix keys registered under the same CPF as the account holder on the platform. This is a security measure to protect users and comply with current financial regulations. To update your withdrawal destination, go to Settings → Payment Methods and add the new Pix key linked to your CPF.
Bonuses & Promotions

The welcome bonus at 87a87 is automatically credited to your account as soon as your first deposit is confirmed — no code to enter and no request needed. The bonus is exclusively for new registrations and applies only to the first deposit per CPF. The current bonus amount and conditions are detailed on the Welcome Bonus page. To use the bonus, you must meet the rollover requirements described in the Terms and Conditions before withdrawing any funds derived from it.

Rollover is the wagering requirement that must be met before you can withdraw funds that came from a bonus. For example: if the rollover on a bonus is 5x and you received R$ 100.00 in bonus funds, you need to place bets totaling R$ 500.00 at odds equal to or above the required minimum. Your own deposit balance (not bonus funds) can be withdrawn at any time, regardless of rollover progress. You can track your rollover progress in the Promotions section of your account after logging in.

Yes. In addition to the welcome bonus, the 87a87 offers recurring promotions including weekly cashback on losses, boosted odds on select Brasileirão, UFC, and e-sports events, reload bonuses on specific dates, and a VIP program with escalating rewards. Active promotions are available under the Promotions tab in your account after logging in. Users who have activated responsible gambling tools (a pause or self-exclusion) will not receive promotional communications while those tools are active.

If the welcome bonus was not automatically credited after your first deposit, first check whether: (1) it is genuinely your account's first deposit, (2) the deposit amount meets the minimum required by the promotion, (3) the deposit was confirmed more than 5 minutes ago. If everything checks out and the bonus still hasn't appeared, contact support via live chat or at contato@87a87.net with the deposit amount and time. The bonus can be credited manually within up to 2 hours after verification by the support team.
Sports Betting & Games

The 87a87 offers betting on over 30 sports and categories, including: football (Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana, the Brazilian national team, and major international leagues), MMA and UFC, e-sports (CS2, League of Legends, Free Fire, VALORANT, Dota 2, Rainbow Six Siege), basketball (NBB and NBA), volleyball, crash games (Aviator and other titles), Live Casino, poker, and real-time live betting. Full coverage is available immediately after your first deposit.

The live betting markets at 87a87 let you bet on matches already in progress, with odds updated in real time after every relevant event — goal, card, corner, substitution, possession change. Odds may be temporarily locked during critical moments (imminent goal situations, VAR reviews) to protect bet integrity. You can jump into a Brasileirão match already in the second half, follow the flow of the game, and bet with real context. Live betting is available on football, MMA, e-sports, and basketball.

Cashout lets you settle a bet before the final result and receive a partial payout based on current market odds. If your bet is winning, cashout offers a value close to your potential return. If it's losing, cashout lets you recover part of your stake before losing it all. The available cashout value is calculated automatically in real time. Not all bets have cashout available — the option appears in the "Open Bets" tab of your account when it is enabled for that specific market.

Crash games — like Aviator — are games where a multiplier rises continuously from 1x and can "crash" (stop) at any moment. You decide when to cash out during the round: the longer you wait, the higher the multiplier, but the greater the risk of the game crashing before you exit. If the crash happens before your cashout, you lose the amount wagered on that round. The history of recent rounds is displayed on screen, showing previous multipliers. Crash games are available 24 hours a day at 87a87.

If an event is cancelled before it starts, all bets are automatically refunded — the amount is returned to your account balance. If a match is suspended mid-play, the policy of 87a87 varies depending on how much of the match was played and the type of bet: matches with fewer than 90 minutes played (in football) generally result in refunded bets, unless the outcome of the specific market was already determined before the suspension. See the Terms and Conditions for full details by sport.
Account & Security

On the login page, click "Forgot my password." Enter your registered email address and you'll receive a password reset link valid for 30 minutes. Click the link, create a new password (minimum 8 characters, including uppercase letters, lowercase letters, numbers, and a special character) and confirm it. If you no longer have access to your registered email, contact support at contato@87a87.net with the subject line "Account Recovery" — you will need to confirm your identity with your CPF and a valid ID.

Yes. The 87a87 works entirely through your mobile browser — Chrome, Safari, Firefox, or any other. Nothing to download. The interface is fully responsive and optimized for mobile devices. For even faster access, you can add the site to your phone's home screen: in Chrome, tap the menu (three dots) and select "Add to Home Screen." In Safari on iPhone, tap the share icon and select "Add to Home Screen." It works like a shortcut and loads faster on return visits.

The 87a87 uses TLS encryption on all communication between your device and the platform's servers — the same technology used by banks and financial institutions. Passwords are stored using modern hashing algorithms and are never kept in plain text. User data is handled in accordance with Brazil's General Data Protection Law (LGPD). The system monitors for suspicious access patterns and may require additional verification when logging in from an unrecognized device. Identity verification (KYC) before your first withdrawal ensures that no one can withdraw funds from your account without confirming they are you.

Yes. You can be logged in to 87a87 simultaneously on mobile, desktop, and tablet. All actions sync in real time — balance, open bets, history, and notifications. The account is personal and non-transferable: access is permitted only to the holder of the registered CPF. Sharing access with another person violates the Terms and Conditions and may result in account suspension.
Responsible Gambling

The 87a87 offers six free responsible gambling tools available in your account settings: (1) Daily, weekly, or monthly deposit limit; (2) Maximum stake per individual bet; (3) Session time alert (notification after a period you define); (4) Temporary break from 24 hours to 90 days; (5) Permanent self-exclusion; (6) Full betting and deposit history. All tools take effect immediately upon activation — limit reductions are instant, while increases have a 7-day waiting period.

Self-exclusion can be requested directly in Account Settings → Responsible Gambling → Self-Exclusion. You can choose between a temporary break (24 hours to 90 days) or permanent self-exclusion. For permanent self-exclusion, support will perform an additional identity verification. Any available balance is returned via Pix or TED to the account in your name. If you need urgent assistance, contact support via live chat or at contato@87a87.net — the team will apply self-exclusion immediately, no questions asked.

No. Users who have activated a temporary break or self-exclusion are automatically removed from all promotional communication lists of the 87a87 — promotional emails, push notifications, SMS marketing. This removal is immediate and automatic, with no additional request needed. During self-exclusion, you may only receive strictly necessary operational communications, such as confirmation of your available balance withdrawal.
User Support

The 87a87 offers two support channels: live chat (available after login, with average response times under 2 minutes during peak hours) and email at contato@87a87.net (responses within 2 hours for operational matters). Support is available 24 hours a day, 7 days a week, in Brazilian Portuguese. For urgent issues — such as suspected unauthorized access, self-exclusion requests, or withdrawal problems — use live chat for the fastest response.

Never. The support team at 87a87 never asks for your password through any channel — chat, email, phone, WhatsApp, or social media. If anyone contacts you asking for your password and claiming to be from the 87a87, it is a fraud attempt. Do not provide any information and report it immediately to the official email contato@87a87.net. Support may verify your identity by asking for your CPF, date of birth, or a code sent to your phone — never your account password.

The official support channels at 87a87 are live chat on the platform (after logging in) and email at contato@87a87.net. Any contact via WhatsApp, Telegram, Instagram, Facebook, or any other channel claiming to represent the 87a87 should be treated with suspicion — it may be a scam attempt. The 87a87 does not provide support through social media or messaging apps. If you have any doubts about the authenticity of a contact, verify it through the official email before sharing any information.

To report a technical issue at 87a87, open the live chat after logging in and describe what happened — include what you were trying to do, any error message that appeared, the device and browser you were using, and the approximate time of the issue. If you can't access the chat, send an email to contato@87a87.net with the same information and a screenshot of the error if possible. Technical issues are prioritized and typically resolved in under 4 hours.

Why 87a87 is the Brazilian bettor's top choice

The features that make a real difference for everyday bettors

Instant Pix for Deposits & Withdrawals

Pix deposits are credited in seconds. Pix withdrawals are processed in under 3 minutes, 24 hours a day, fee-free, to any Pix-enabled bank — Nubank, Itaú, Bradesco, Banco do Brasil, PicPay, or any other.

Full Coverage of Brazilian Football

Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana, Brazilian national team. Competitive odds, diverse markets, and live betting updated in real time with every match event.

E-sports, MMA & Crash Games

CS2, League of Legends, Free Fire, VALORANT, UFC cards, crash games with live cashout. Over 30 sports and game categories available immediately after your first deposit — all on the same platform, in Portuguese.

100% Mobile-Optimized

No app to install — access it directly through your mobile browser. Responsive interface, fast loading on 4G, and all features available on your smartphone. Add it to your home screen for one-tap access.

Real Portuguese-Language Support, 24 Hours a Day

Real agents, in Brazilian Portuguese, available 24/7 via live chat. Average response time under 2 minutes. No generic chatbot, no scripted replies to specific questions.

Responsible Gambling Tools

Six free protection tools available in your account settings: deposit limit, per-bet limit, session alert, temporary break, self-exclusion, and full betting history. Available immediately after registration.

Didn't find your answer? Contact support

87a87 support is available 24 hours a day in Portuguese through the official channels below

Live Chat

The fastest channel for urgent questions. Access it after login via the user menu. Real agents, in Portuguese.

Response in <2 minutes
Available 24/7 · Login required
Support Email

For more detailed inquiries, document submissions, disputes, and formal complaints. Response within 2 hours.

contato@87a87.net
Available 24/7 · No login required
Help Pages

See the specific pages for detailed information on terms, privacy, and responsible gambling.

Terms and Conditions Privacy Policy Responsible Gambling

Notice: the 87a87 does not offer support via WhatsApp, Telegram, Instagram, or any social media platform. Any contact through those channels claiming to represent the 87a87 is fraud. Only use live chat (after logging in) and the email contato@87a87.net.

Responsible Gambling – Tools Available Now

All responsible gambling tools at 87a87 are available in your account settings, free of charge and without needing to contact support. If you've noticed signs that betting is taking up more space than just entertainment, set your limits now or reach out to support to activate a break or self-exclusion.

Learn more about Responsible Gambling
Data protected under LGPD

The 87a87 only collects the data necessary to operate your account and meet legal obligations. Your data is never sold to third parties. All communication between your device and the platform is encrypted with TLS at all times. For full details on how your data is handled, visit our Privacy Policy.

Read the Privacy Policy

Got your answer? Time to place your bets.

Create your account at 87a87 for free in under 2 minutes, deposit from R$ 20.00 via Pix, and claim your welcome bonus. Brasileirão football, MMA, e-sports, crash games, and live casino are all waiting for you — with Pix withdrawals in under 3 minutes and 24/7 support in Portuguese.

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